Frequently Asked Questions
Find answers to the most common questions about our services and products.
Tweakee is an all-in-one AI creative suite organised into nine studios — Image, Video, Audio, PDF, Text, Dev, Color, Social and Archi. Instead of juggling a dozen apps, you upload a file or write a prompt and the right tool does the work. You choose how to pay: buy credits once and spend them whenever you like, or pick a subscription plan for a monthly credit allowance at a lower price per credit.
Each paid tool shows its credit cost before you run it, and credits are only deducted when the job completes successfully. Your wallet can hold two kinds of credits: pay-as-you-go credits bought through packs, which never expire, and subscription credits granted monthly by your plan. One single balance powers every studio — images, video, audio, PDF, text and beyond.
You do. You keep the rights to the files you upload and the outputs you generate, within the limits of applicable law and the terms of the underlying AI providers. You are responsible for making sure you have the rights to anything you submit.
No. Tweakee runs entirely in your browser. Create a free account, top up some credits, and you can start using any tool right away — on desktop or mobile.
Both are available, and you can combine them. Subscription plans (Starter, Creator and Pro) grant a monthly credit allowance at the lowest price per credit — the best deal for regular use, with monthly or discounted yearly billing. One-time packs suit occasional use: you buy once, with no commitment, and the credits stay in your wallet until you spend them. Larger packs even include bonus credits on top of the base amount.
We select AI providers that commit not to use submitted content for training, where such options are available. Your files are sent only to produce your result. See our Privacy Policy for full details.
Yes. Creating an account is free and takes seconds, and the Free Trial pack adds starter credits to your wallet without asking for any payment details, so you can try the paid AI tools for as long as you need. Many tools across the studios are also completely free to use.
Your plan adds a fixed number of credits to your wallet every month. The allowance resets at each monthly cycle: unused subscription credits do not roll over to the next month. With yearly billing you pay once for the year — saving roughly two months compared to paying monthly — and still receive your credits month by month. Subscription credits are always spent first, so your pay-as-you-go credits are preserved.
No — a large share of Tweakee is free. The Dev, Color and Social studios are mostly free utilities that run entirely in your browser, the Archi Studio includes free calculators for architects, and the other studios offer free helpers too (logo builder, metadata viewer, QR codes and more). Free in-browser tools process everything on your device — nothing is uploaded. Only the AI-powered tools cost credits, and each one shows its exact price before you run it.
Yes, at any time, directly from your wallet. Your plan stays active until the end of the period you have already paid for, and you can resume it before then if you change your mind. Once the subscription ends, any remaining subscription credits are removed — your pay-as-you-go credits are never affected and stay in your wallet.
The Image Studio accepts JPG, PNG and WEBP; the Text Studio handles TXT, MD, DOCX, PDF and images; the Audio and Video studios take the common audio and video formats; and the PDF Studio works with PDF files. The Dev, Color, Social and Archi studios mostly work from text, data or settings you type in — no file needed. Each tool lists its accepted formats and maximum size right on its page.
Pay-as-you-go credits — from packs, bonuses or the free trial — never expire: they stay in your wallet until you use them. Subscription credits follow your billing cycle: the monthly allowance resets every month and ends with the subscription. You can review every top-up, monthly grant and deduction at any time in your wallet transactions history.
Every studio keeps a history of your recent jobs so you can preview and download earlier results. You can delete any result you no longer need at any time.
You are never charged for a failed job. Credits are reserved when a job starts and automatically refunded if anything goes wrong — they are only kept when a result is produced successfully. If something fails, your balance is left untouched and you can simply try again.
One-time credit packs can be paid with Stripe (cards), PayPal, Paddle and Mobile Money, depending on availability in your country. Subscription plans are billed automatically by card through Stripe. Payments are processed securely by these providers — Tweakee never stores your full card details.
Claim the Free Trial pack from the pricing page: it adds starter credits to your wallet with no payment details required, and you can take as long as you need to test the paid AI tools. The pricing page itself is open to visitors, so you can compare plans and packs before even creating an account.